Shipping policy

At Monroe Family Jewelry - Atlanta, we carefully prepare every order before it leaves our hands. Each piece is packaged with care so it can safely make its way from our family to yours.

Order Processing
Orders are carefully prepared and processed after your purchase is placed. Processing times may vary depending on order volume and product availability.

Shipping & Delivery
Once your order has shipped, you’ll receive tracking information when available so you can follow your package.

Delivery times may vary depending on your location, shipping carrier, and circumstances outside our control.

Shipping Delays
While we do our best to ensure your order arrives promptly, delays can occasionally occur due to carrier issues, weather, holidays, or other circumstances beyond our control.

Incorrect Address
Please make sure your shipping information is correct before completing your order. We cannot guarantee changes can be made after an order has been processed.

Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us as soon as possible with your order details so we can assist you.

Questions About Your Order
For questions regarding shipping or your order, please contact us through our Contact Us page.

Thank you for allowing us to send a piece of the Monroe Family Jewelry story into your home.